Privacy Policy

Last updated: July 30, 2026

1. Introduction

Walter ("we," "us," or "our") operates the Walter travel planning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly, as well as data generated through your use of our services:

  • Trip details -- Travel preferences, budget ranges, dates, destination interests, and activity preferences you submit through our search and planning flows.
  • Trip data -- Itinerary details, saved trips, and booking selections generated through our platform.
  • Account information -- Email address and authentication data when you create an account to save your trips.
  • Outbound click data -- When you click through to a booking provider, we record the click to understand which recommendations are useful.
  • Usage data -- Browser type, device information, IP address, pages visited, and interaction patterns collected automatically.

3. How We Use Your Information

  • To generate personalized travel itineraries based on your preferences.
  • To provide real-time pricing and availability from booking partners.
  • To save and manage your trips when you create an account.
  • To improve our AI models and service quality.
  • To understand which recommendations lead to bookings, so we can improve them.
  • To communicate service updates or respond to your inquiries.

4. Third-Party Services

Walter integrates with the following third-party services to deliver our platform:

  • Supabase -- Database and authentication infrastructure. Your account data and trip information are stored securely on Supabase servers.
  • Anthropic (Claude) -- AI model provider used to generate travel itineraries. Quiz responses are sent to Anthropic for processing.
  • Mapbox -- Mapping and geolocation services for displaying trip locations and routes.
  • Booking providers -- Airlines, hotels, ticket sellers, and the platforms that list them. When you click through to book, you are subject to their respective privacy policies.

Each third-party service has its own privacy policy governing how it handles your data. We encourage you to review those policies.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and measure outbound clicks. Essential cookies are required for the service to function. Analytics cookies help us understand usage patterns. You can configure your browser to refuse cookies, though this may limit some features.

6. Data Retention

We retain your trip details and itinerary data for as long as your account is active or as needed to provide services. Anonymous, aggregated data may be retained indefinitely to improve our AI models. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access -- Request a copy of the personal data we hold about you.
  • Correction -- Request correction of inaccurate or incomplete data.
  • Deletion -- Request deletion of your personal data.
  • Portability -- Request your data in a portable, machine-readable format.
  • Opt-out -- Opt out of certain data processing activities, including the sale or sharing of personal information.

9. GDPR (European Users)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation. Our legal basis for processing your data includes your consent (for trip details), contract performance (for trip generation), and legitimate interests (for service improvement). You may withdraw consent at any time and lodge a complaint with your local data protection authority.

10. CCPA (California Residents)

California residents have the right to know what personal information we collect, request deletion of that information, and opt out of the sale of personal information. Walter does not sell personal information. To exercise your rights, contact us using the information below.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at me@treyvititoe.com.